So many types of products have moved online massively but not groceries. Why hasn’t that happened yet and what is Amazon doing about it?

What luxury consumers talk about on vacation has changed. Consumer product companies ignore that at their peril.

What do companies have to do to build a better relationship with their customers and develop customer loyalty? Is it just about points? Or is there more to making customers loyal?

People who shop in department stores now can be defined by their habits– Who they are is surprising.

Here are the market changes that may be behind why Howard Schultz — or any good manager — would want to get out of a giant legacy retailer to start something new.

What defines luxury is changing dramatically now. Here is what consumers want.

What should investors be looking for when they invest in a consumer product business? What makes a consumer product company more valuable today?

What will happen to retail sales and inflation now that Donald Trump is President-elect?

Department stores need to offer a different kind of experience if they want consumers to come back.

Department stores have to change their business to survive. Here’s a new approach for department stores to think about the products they sell.