Customers of airlines and cable companies are very dissatisfied. We regulate monopolies but we give oligopolies almost no scrutiny. Oligopolies cause problems and frustrations for consumers every day and nothing is being done to solve this structural problem.

Big data is not just for the tech industry anymore. If you’re a consumer-facing company and you’re not using big data, you’re at a disadvantage. Your competitors are using it and they are getting a much better return on their marketing than you can.

There’s a new way to sell to consumers online, subscriptions. This article discusses who the leaders are in that market, why they are succeeding and why it’s anyone’s guess right now about what will happen in that market.